Privacy Policy & HIPAA Notice of Privacy Practices

This notice explains how Helping Hand Inc. collects, uses, shares, and protects personal and health information, including your rights under HIPAA and privacy laws.

What Information We Collect

Through our referral form and services, we collect:

  • Full name, date of birth, gender

  • Contact information (phone, address)

  • Social Security number

  • Insurance provider and policy details

  • Parent/guardian details (if applicable)

  • Medications, behavioral/mental health info

  • Referring agency or school details

How We Use Your Information

We use your information to:

  • Review and process referrals

  • Coordinate care and support

  • Verify insurance for billing

  • Contact you or your guardian

  • Comply with legal or regulatory requirements

We do not sell or trade your information.

How We Share Information

We may share your data in the following cases:

✔ For Treatment

With clinicians, care teams, and staff involved in your support.

✔ For Payment

With insurance providers to process claims and verify coverage.

✔ For Operations

To improve services, audit compliance, and train staff.

✔ Required by Law

In response to subpoenas, court orders, or public safety requirements.

✔ With Your Consent

For anything else not listed above, we will request written permission.

How We Protect Your Information

We take privacy seriously. Our safeguards include:

  • SSL encryption (look for the 🔒 in your browser)

  • Restricted access to sensitive data

  • Regular system monitoring and staff training

Your Rights

You have the right to:

  • View or get a copy of your records

  • Request corrections to your data

  • Ask us to limit certain disclosures

  • Request confidential communication

  • Withdraw your consent (where applicable)

  • File a privacy complaint without retaliation

📩 To make a request, contact us at the information below.

Website Cookies & Analytics

We may use limited cookies and analytics tools to improve user experience. We do not collect sensitive health data through cookies.

Policy Updates

We may update this policy occasionally. The latest version will always appear on this page with an updated effective date.

Contact Us

Helping Hand Inc.
P: (386) 868-1992

F: (386)-868-1978

1060 Pelican Bay Drive, Daytona Beach, 32119

Consent

By using this site and submitting information via our referral form, you agree to this Privacy Policy and HIPAA Notice.